Last updated June 2026
Cookie Policy
Bocca Felice Limited
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide information about how visitors use the site.
This Cookie Policy explains how Bocca Felice Limited (“Bocca Felice”, “we”, “our”, or “us”) uses cookies on our website and associated digital services, including the SipCoin loyalty platform.
How We Use Cookies
We use cookies to:
- Ensure the website functions correctly
- Remember your preferences
- Improve website performance
- Understand visitor behaviour
- Measure marketing effectiveness
- Support website security
- Deliver relevant advertising and promotions
- Improve the SipCoin customer experience
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be switched off.
Examples include:
- Security cookies
- Login authentication
- Session management
- Shopping basket functionality
- Cookie consent preferences
Without these cookies, some website services may not function properly.
Performance & Analytics Cookies
These cookies help us understand how visitors use our website.
Information collected may include:
- Number of visitors
- Pages viewed
- Time spent on pages
- Navigation journeys
- Traffic sources
Examples may include:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
Data is generally aggregated and anonymised where possible.
Functional Cookies
These cookies allow the website to remember choices you make.
Examples include:
- Location preferences
- Language settings
- Loyalty account preferences
- Store finder selections
These cookies enhance your user experience but are not essential.
Marketing & Advertising Cookies
These cookies may be used to:
- Deliver relevant advertisements
- Measure advertising effectiveness
- Build audiences for marketing campaigns
- Support social media advertising
Examples may include:
- Google Ads
- Meta (Facebook and Instagram)
- TikTok
These cookies may track browsing activity across websites.
Third-Party Cookies
Some cookies may be placed by trusted third-party providers including:
- Microsoft
- Meta
- TikTok
- Payment providers
- Loyalty platform providers
We do not control third-party cookies directly and recommend reviewing their privacy policies.
Managing Cookies
When you first visit our website, you will be asked to choose your cookie preferences.
You may:
- Accept all cookies
- Reject non-essential cookies
- Customise cookie settings
You can also manage cookies through your browser settings.
Useful browser guidance:
- Google Chrome
- Safari
- Microsoft Edge
- Firefox
Please note that disabling certain cookies may affect website functionality.
Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our services.
Any updates will be published on this page.
Contact Us
For questions about our use of cookies, please contact:
Bocca Felice Limited
Email: privacy@boccafelice.co.uk
Website Terms of Use
Bocca Felice Limited
Last Updated: June 2026
1. Introduction
Welcome to the Bocca Felice website.
These Terms of Use govern your access to and use of our website and any associated digital platforms, including the SipCoin loyalty programme.
By accessing or using this website, you agree to comply with these Terms.
If you do not agree with these Terms, please do not use the website.
2. About Us
This website is operated by Bocca Felice Limited.
Bocca Felice is a premium speciality coffee business operating coffee shops, drive-thru locations, loyalty programmes and related services throughout the United Kingdom.
3. Website Access
We aim to ensure the website is available at all times.
However, we do not guarantee uninterrupted access and reserve the right to:
- Suspend the website
- Withdraw content
- Restrict access
- Update functionality
without notice.
4. Acceptable Use
You agree not to:
- Use the website unlawfully
- Attempt to gain unauthorised access
- Introduce viruses or malicious code
- Interfere with website operation
- Copy website content without permission
- Use automated scraping tools
- Misrepresent your identity
Any breach may result in restricted access and legal action.
5. Intellectual Property
All website content including:
- Logos
- Branding
- Designs
- Text
- Graphics
- Images
- Videos
- Software
- Menus
- Marketing materials
belongs to Bocca Felice or its licensors and is protected by intellectual property laws.
You may:
- View website content
- Print pages for personal use
You may not:
- Reproduce content commercially
- Modify content
- Redistribute content
- Use branding without written permission
The Bocca Felice name, branding and associated intellectual property remain the property of Bocca Felice Limited. The brand identity and customer experience are central to the business model and customer proposition.
6. Product Information
We make reasonable efforts to ensure product descriptions, pricing and availability are accurate.
However:
- Product ranges may vary by location
- Prices may change without notice
- Promotional offers may be withdrawn
- Availability cannot be guaranteed
Images are for illustration purposes only.
7. Loyalty Programme & SipCoin
Additional terms may apply to:
- SipCoin accounts
- Rewards
- Promotions
- App functionality
- Gifting features
- Referral schemes
Separate SipCoin Terms and Conditions will govern participation in the programme.
8. User Content
Where users submit:
- Reviews
- Comments
- Feedback
- Suggestions
you grant Bocca Felice a non-exclusive, royalty-free licence to use, reproduce and publish such content for business purposes.
We reserve the right to remove inappropriate content.
9. Third-Party Links
Our website may contain links to third-party websites.
These links are provided for convenience only.
We are not responsible for:
- Third-party content
- Website availability
- Third-party privacy practices
- Third-party services
10. Limitation of Liability
To the maximum extent permitted by law, Bocca Felice shall not be liable for:
- Indirect losses
- Consequential losses
- Loss of profits
- Loss of business opportunities
- Loss of data
- Website downtime
Nothing in these Terms excludes liability that cannot legally be excluded under UK law.
11. Privacy
Your use of the website is also governed by our:
- Privacy Policy
- Cookie Policy
Please review these documents carefully.
12. Changes to These Terms
We may amend these Terms from time to time.
Updated versions will be posted on the website and become effective immediately upon publication.
13. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
For enquiries regarding these Terms, please contact:
Bocca Felice Limited
Email: legal@boccafelice.co.uk
Website: www.boccafelice.co.uk